Privacy Policy

Please read this Privacy Policy carefully, as the processing of the personal data you provide to us implies your knowledge and acceptance of the conditions set out herein.

JPF INVESTIMENTOS IMOBILIÁRIOS LDA. is committed to protecting the privacy and personal data of its customers and website users, which is why it has developed and adopted this policy and the practices described herein.
This privacy policy explains how your personal data, provided through our website www.monterosa-residence.com, is collected and processed. Therefore, we advise you to read it to understand the conditions under which your personal data is collected and used.
Examples of such services include contacting us and submitting your proposal.
The goal is to provide these services in an expedited and hassle-free manner, describing the practices adopted for this purpose.

1. Data Controller
The controller responsible for processing your personal data is JPF INVESTIMENTOS IMOBILIÁRIOS LDA., headquartered at Rua de João Tavira, number thirty-one, 31, third floor, Sé parish, Funchal municipality, Tax Identification Number (NIPC) 511031173, registered under NIF 511031173. You can contact us via:
- Email: info@monterosa-residence.com
- Phone: +351 291 229093

2. Personal Data Collected
We only collect the data necessary for the purposes indicated, such as:
- Full name;
- Email;
- Phone number;
- Messages or information submitted through contact forms.

3. How We Collect Your Personal Data
3.1. We collect your personal data through the forms on the WEBSITE, as well as through the WEBSITE's communication with your device and the email messages you send us.
3.2. Your personal data is collected through your device in the following ways:
(a) Through your contact request;
(b) Through the submission of applications;
(c) Through your browser;
(d) Through cookies;
(e) IP address.
3.3. JPF – Investimentos Imobiliários Lda. is committed to processing your data in accordance with the law and in a legitimate manner.
3.4. JPF – Investimentos Imobiliários Lda. will not sell, rent, or share your personal data with third parties.
3.5. JPF – Investimentos Imobiliários Lda. services are not directed at minors, and we do not intentionally process personal data of minors.

4. Purpose of Data Processing
Your data will be processed for the following purposes:
- Responding to inquiries or contact requests;
- Sending information about the real estate development;
- Sending commercial communications, if you have given your explicit consent;
- Complying with legal or regulatory obligations.

5. Legal Basis for Processing
5.1. The processing of your personal data is based on your consent, where applicable, or on the fulfillment of legal and contractual obligations.
5.2. Our privacy policy complies with applicable Portuguese legislation, namely Law No. 58/2019 of August 8, on the Protection of Personal Data, other applicable national laws, and under the European General Data Protection Regulation (GDPR) 2016/679 of April 27 (“GDPR”).
5.3. Data protection legislation is subject to revision, so we recommend that users regularly review our privacy statement. For reference, you may consult the website www.cnpd.pt. This website complies with national and EU legislation. Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.
6. Data Retention Period
Your data will be retained for the period necessary to fulfill the purposes for which it was collected or as required by law, particularly to process the user's request until it is fully resolved. If there is no longer a legitimate reason to retain the data, it will be deleted after completion.
7. Sharing Data with Third Parties
Your personal data may be shared with:
- Contracted service providers (e.g., website hosting providers, email platforms);
- Public entities, if required by law;
- Real estate brokers.
All third parties guarantee compliance with data protection standards.

8. Data Subject Rights
8.1. You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can correct incomplete or inaccurate data.
- Erasure: You can request the deletion of your data, except when legal obligations prevent such deletion.
- Restriction: You can request the restriction of the processing of your data.
- Objection: You can object to the processing of your personal data for certain purposes.
- Portability: You can request the transfer of your data to another entity.
To exercise your rights, contact us at info@monterosa-residence.com.
8.2. If you request the deletion of some or all your personal data, some of the requested services may not be provided, and JPF INVESTIMENTOS IMOBILIÁRIOS LDA. will retain only the personal data necessary to fulfill its legal obligations.
9. Data Security
9.1. Your personal data is kept secure through the adoption of various technical and organizational measures that ensure only authorized employees have access to the data, in accordance with established rules.
9.2. To protect your personal data, we only use data center providers that offer adequate and documented security measures, ensuring that your personal data is stored on servers maintained in controlled environments with limited access.
9.3. Personal data is stored on secure servers with Dmns - Dominios, S.A, Tax Identification Number (NIPC) 505304775, headquartered at Parque Multiusos, Areal Gordo Lt. 3A, 8005-409 Faro, which provides adequate security guarantees to protect personal data against dissemination, loss, misuse, alteration, unauthorized access, or any other form of unlawful processing.
9.4. Although we take the precautions, we deem appropriate to protect the personal data you provide and we collect, it is important to be aware that no security system is impenetrable.

10. Cookies and Similar Technologies
10.1. We use cookies to improve your browsing experience on our website. Please refer to our Cookie Policy for more information.
10.2. Cookies are small information files that help identify your browser and can store information, such as user settings and preferences.
10.3. JPF Investimentos Imobiliários Lda. will store cookies on your device to personalize and facilitate your browsing experience, as well as for troubleshooting, statistics, quality assurance, and system security monitoring.
10.4. Except for cookies specifically necessary for the website's performance, the storage of other cookies will always depend on the user's acceptance and consent, which can be withdrawn at any time through specific browser tools.

11. Sensitive Personal Data
11.1. JPF – INVESTIMENTOS IMOBILIÁRIOS LDA. kindly requests that you do not send or disclose any sensitive personal data, i.e., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a natural person's sex life or sexual orientation.
11.2. If you nevertheless send or disclose such categories of personal data, they will be immediately deleted.

12. Changes to the Privacy Policy
We may update this Privacy Policy periodically. Changes will be published on our website, with the update date indicated at the top of the document.

13. Supervisory Authority
If you believe your rights have been violated, you may file a complaint with the National Data Protection Commission (CNPD):
- Website: www.cnpd.pt
- Phone: +351 213 928 400